Privacy Policy

Last Updated: July 2026

Great Websites (ABN: 72 369 135 438) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, which may include:

  • Contact details (such as your name and email address when you write to us at hello@greatwebsites.com.au).

  • Technical data automatically collected when you visit our website (such as your IP address, browser type, operating system, and pages viewed via cookies or analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Website.

  • Respond to your inquiries, emails, and support requests.

  • Improve, personalise, and expand our Website’s features and user experience.

  • Comply with legal obligations or resolve disputes.

3. Third-Party Service Providers and Data Processing

To run our business effectively, we rely on trusted, industry-standard third-party applications and platforms. Your personal data may be processed through or stored by these providers:

  • Website Platform & Hosting (Squarespace): Our website is hosted by Squarespace. They automatically collect structural and technical data (like browser types and IP addresses) to ensure the site loads securely and efficiently. For more details on how they manage data, please see the Squarespace Privacy Policy.

  • Payments (Stripe): We utilise payment processing facilities including invoicing and customer emails provided by Stripe. Your interactions with us via these systems are subject to the Stripe Services Agreement.

  • Business Operations & Communications (Microsoft): We use Microsoft's business tools and email systems to handle corporate communications and process incoming enquiries sent to our email address. You can view their handling practices via the Microsoft Privacy Statement.

  • We ensure that any third parties we work with adhere to strict confidentiality and security protocols. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

  • We take reasonable technical and organizational steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

  • Please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

  • Our Website may use "cookies" managed by our hosting platform (Squarespace) to enhance your browsing experience and analyze web traffic. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, some parts of the Website may not function properly.

6. Your Rights: Access and Correction

  • You have the right to request access to the personal information we hold about you, or to request that we correct any inaccuracies.

  • To make a request, please contact us using the details below. We will respond to your request within a reasonable timeframe.

7. Complaints

  • If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us in writing via our details below. We will investigate your complaint and respond promptly.

  • If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: hello@greatwebsites.com.au

  • Postal Address: PO Box 6054, Conder ACT 2906